Increased Levels of Data Security Crucial for Next-generation Fleet Software

As technology advances and smart vehicles start to flood the market, fleet software needs to be ready to respond to new technological advancements, focusing on the importance of data security, says Chevin.


As connected cars and vans become increasingly popular amongst British drivers, fleet software needs to adapt – simultaneously – in order to support tighter security measures that will be introduced and increased levels of data.

Managing Director, Ashley Sowerby, said that in light of new government guidelines that outline the importance strict cyber protection laws when engineering new autonomous and connected vehicles, providers of fleet software will also need to step-up a gear to ensure that secure management of large-volume data is possible.

“There are many important factors businesses need to consider when managing their fleet information, the first of which should be whether their software system is adequately secure. Official accreditations, such as ISO 27100 formally acknowledge that providers are committed to data protection issues, and software companies should also be striving to achieve these accreditations if they don’t already have them in place.

“Hierarchical user permissions within a system are also essential in order to control who has access to certain levels of data. Drivers, for example, will not need access to the same level of intelligence as fleet managers, and authorisation should depend on job role versus data sensitivity.”

Ashley said that security and data analysis is paramount in the face of an autonomous future and, due to the complex nature of the topic, this is something that both software providers and  businesses should be considering now.

“Chevin currently holds operational data on more than 1,000,000 vehicles that are managed via its FleetWave software, and it is our responsibility to ensure that our database has the appropriate levels of protection and monitoring in place to prevent unauthorised access. The intelligence that we hold on behalf of our clients has a commercial value, and information requests from external parties is not unheard of – we of course refuse such requests, but there’s certainly an appetite for these details.

“As technology evolves even further, it’s vital that software providers develop a preventative means of deterring hackers – whether searching for vital competitive vehicle data, attempting car theft or overriding technology to inflict harm – instead of finding a later cure for any direct attacks. Our software is regularly put through penetration testing, as data security is essential for enterprise-level businesses.

“It is our belief that software providers will benefit from addressing these future issues now, in order to save precious time, money and – most importantly – potentially devastating risk.”