Walsall Council achieves strong control of fleet operations

Walsall Council picks FleetWave for greater flexibility and to speed up operations

For local authorities, a tight control on costs and a no-exception attitude to compliance are essential. To help meet these objectives for their fleet, Walsall Council chose FleetWave.


Walsall council

Based in the Black Country, Walsall Council’s fleet operates to meet the demanding needs of a busy, modern, urban metropolitan borough council. In total, it operates more than 480 assets from handheld plant equipment through to 26 tonne refuse trucks.

Keeping everything running smoothly is a major task that requires the right fleet management software.

Phillip Dutton, Transport Operations Manager, explained the situation that existed before FleetWave was adopted:

“With our old fleet software, the reporting side was very poor and long winded. At the same time, it was very labour intensive from an administration point of view. It was clear to us that a new system was needed.”

FleetWave offers flexibility and support

After looking at different options available on the market, FleetWave was chosen thanks to its flexibility and the high level of support on offer.

“We made the decision with the help of our IT team and implementation was a relatively straightforward process,” Phillip said.

Immediately, the value of the detailed reporting available within FleetWave became apparent to the Walsall Council fleet management team, with a range of tailored reports produced with the help of Chevin and their in-house IT team.

“The reports have been written so that the information we need is only a click away and our daily operations are more user friendly and faster,” continued Phillip.

“By running the right reports, we can show that we have seen an increase in productivity, achieved more convenient stock control and delivered a high level of legal compliance.”

Tailored reports speed up operations

Another key element behind the decision to adopt FleetWave was its workshop management capabilities.

“We operate our own workshops and, if there is a single feature that I would highlight about FleetWave, it is the way in which it has enabled us to take a tighter control over operations in this area, especially when it comes to stock control,” said Phillip.

“Also, workshop loading has enabled us to gain transparency over the available time of the workforce over set periods, resulting in a reduced turnaround of 15-20%.”

In a time of austerity when councils such as Walsall are under tremendous pressure to deliver high quality services at the lowest possible cost, Phillip says that adopting FleetWave has been a very successful move.

“In this current climate, like most organisations, we have fewer people doing more work. The system has enabled us to monitor productivity and streamline the administration side of our operation, creating real and measurable benefits. For example, we now spend 30% less time processing invoices.

“I would recommended FleetWave because it meets all my needs and also does much more.”