Frequently Asked Questions

• What is the best fleet management software?  

  Choosing fleet management software involves exploring various options, each with its own benefits and specialties.  

  FleetWave, our multi award-winning system, is, however, used in over 180-countries to manage more than 1-million vehicles and associated assets. With over 30 years’ experience in the industry, we are passionate about our customers – when you join our global community, you get to share in the knowledge and expertise of some of the world’s largest and most complex fleets.  

  Want to find out more about FleetWave? Then request a demo with a fleet expert today!

• Can fleet management software integrate?

  Yes, our fleet management software solutions offer integration capabilities with other software systems. These integrations allow you to connect your fleet management software with other tools and platforms, such as accounting software, ERP (Enterprise Resource Planning) systems, CRM (Customer Relationship Management) software, fuel card systems, or telematics devices.  

• How much does fleet management software cost?

  The cost of fleet management software varies depending on factors such as the size of the fleet, the features included. 

  At Chevin we offer a range of monthly subscription plans including FleetWave Lite, Core and Advanced. Our plans are designed to create solutions that suit all fleets, regardless of size or industry and are priced per vehicle/per month.  

  We advise scheduling a consultation with one of our fleet management software experts to tailor the right plan for your needs. They’ll walk you through available options within your budget and how they align with your business goals. 

• Why use fleet management software? 

  Fleet management software is used to enhance efficiency, reduce costs, and improve safety in businesses with vehicle fleets. It optimizes operations, minimizes downtime, ensures compliance, and provides real-time insights for better decision-making, leading to increased productivity and customer satisfaction.

• What are the differences between fleet management software and telematics? 

  leet management software and telematics are closely related but serve slightly different purposes within the realm of vehicle management: 

  Fleet Management Software: 

  Fleet management software is a comprehensive system designed to manage various aspects of a fleet operation, including vehicle tracking, maintenance scheduling, fuel management, driver management, route optimization, and reporting. 

  It provides a centralized platform for you to monitor and control all aspects of your fleet’s operations, from vehicle acquisition to disposal. 

  Fleet management software often includes features beyond basic telematics, such as maintenance management, driver behaviour monitoring, compliance tracking, and integration with other business systems. 

  Telematics: 

  Telematics refers specifically to the technology that enables the remote monitoring and communication of data related to a vehicle’s location, performance, and behaviour. 

  Telematics systems typically consist of hardware installed in vehicles (such as GPS trackers, sensors, and onboard computers) and software platforms that collect, analyze, and present the data. 

  While fleet management software often incorporates telematics capabilities, telematics itself focuses primarily on real-time tracking, diagnostics, and communication. 

• What is fleet management software?

  Fleet management software is a specialized system designed to help you manage and coordinate your fleet of vehicles efficiently. It typically provides features such as vehicle tracking, maintenance scheduling, fuel management, driver management, route optimization, and performance analysis.  

  If you run a fleet of vehicles, by using fleet management software, you can streamline operations, reduce costs, improve safety, and enhance overall fleet performance. 

• How long has Chevin been in the fleet industry?

  As a UK-based business with a global reach across 180 countries, we have over 30 years’ experience providing leading technology solutions designed to keep fleets moving. 

  We currently manage over two million vehicles and associated assets across the world, so you know you’re in safe hands.

  With us by your side, you’ll be able to take your fleet – and your business – further.

• What if the number of vehicles increase or decrease?

  Chevin automatically counts the total vehicles and assets in your account, and this is updated in our annual invoice.

• How often do you release updates?

  We constantly release updates and will notify customers ahead of time within the product and through email. The good part is that there is no interruption to your operations. We take care of all updates for a smooth transition.

• Am I able to restrict what data and changes users can make?

  Yes, you can set up hierarchical access based on job role and seniority to see different data.

• Am I eligible for any discounts?

  Contact us to find out what discounts are on offer.

• How long are the contracts?

  Both FleetWave Core and Advanced plans run for three years whereas our self-serve Lite version is renewed on an annual basis.

• Is FleetWave available globally?

  Yes, FleetWave has global reach to 180 countries and we have offices in the United Kingdom, United States, Australia, France and Belgium.

• Which edition is best for my business?

  We have carefully developed FleetWave into three editions – Lite, Core and Advanced to suit the needs of any business regardless of its size or complexity. If you’re not sure which plan is best for you, contact our fleet consultants who will be happy to help.

• How does my organisation benefit from FleetWave?

  This fleet management software is trusted by many fleet managers and drivers for various reasons:

  • Streamlined records and management of fleet vehicles and equipment
  • Timely maintenance lead times and inventory procurement lead times
  • Enhanced driver and operator visibility through FleetWave mobile app
  • Uncomplicated accident reporting and data collection for safety improvements
  • Management of multiple facilities and work sites from a centralised software system

• What are the features of FleetWave?

  FleetWave fleet management software is designed to reduce downtime and enhance your team’s productivity. Its key features include GPS tracking, VIN decoding, document management, fleet and equipment management, billing and costing, accident reporting, and vehicle maintenance and repair.

  Your team can access the software on any computer or mobile device for easy access to these features.

• Who uses FleetWave?

  The FleetWave management system can be configured for use internationally. It supports country-specific compliance legislation requirements. It adjusts reports, repairs, maintenance, inspections and certifications based on your organisation’s location.

  The automated system is a trusted fleet and equipment management solution by fleet managers, maintenance managers and procurement and finance officers.

• How does FleetWave work?

  The FleetWave system includes a series of tools that update your records, manage your costs, track your inventory, schedule maintenance and notify you about inspections. It also has a driver portal where drivers can input data related to fuel, mileage and accident claims.

  With this system, you can significantly reduce operational costs and make data-driven business decisions.

• What is FleetWave?

  It is a cloud-based fleet management solution that lets you automate the entire operational lifecycle.

  FleetWave software solutions can streamline acquisition, data analytics, accident reports, regulatory compliance and other essential factors on a platform that is accessible on any computer or mobile device. It’s designed for use by businesses of all sizes.

• Which factors help me determine the best fleet maintenance software?

  Fleet management systems are designed to be intuitive and easy-to-use. With so many options to choose from you have to focus on the accuracy and efficiency of these key factors:

  • GPS tracking to help you track vehicle locations and to help drives avoid accidents and traffic
  • Driver hours compliance to keep track of your drivers’ hours and remain compliant
  • Route performance via integrations with telematics providers to boost the fuel-efficiency and time-efficiency of your drivers
  • Maintenance and diagnostics to help you avoid downtime and costly repairs

  Road safety and accident reporting to help you reduce the likelihood of accidents

• Are there related market trends I need to understand?

  Maximise the use of your vehicle fleet management software by having a thorough grasp of Software as a Service (SaaS). This is the root of modern fleet maintenance and management systems. It’s important to identify the risks and benefits of different web-based solutions before using one for daily operations.

  It’s also important to look out for mobile device market trends because fleet maintenance software relies on mobile applications to keep you updated with your drivers.

• What are the common features of fleet maintenance software?

  A comprehensive vehicle fleet management system typically includes maintenance management, inventory and equipment control, vehicle tracking, accident reporting, claim governance, and vendor and customer interfacing responsibilities.

  You gain access to all facets of fleet management on one comprehensive system. It gives you the flexibility to check up on your team from any computer or mobile device, too.

• What is fleet maintenance software?

  Fleet maintenance and management software gives you full, streamlined control of a large fleet of vehicles. It helps you identify and address maintenance concerns, inventory issues and potential road hazards before they become serious issues. It also lets you track drivers in real time.

  This system is advisable for a fleet of cars, limousines, trucks, delivery vehicles and aircraft. You can also use vehicle fleet maintenance software for other equipment that have an engine.

• How cost-effective is automotive inventory management software?

  Fleet inventory management software gives fleet managers real-time access to parts and stock inventory. This lets fleet managers prepare purchase orders ahead of time so that there are no delays in day-to-day operations. In the long run, a reputation for punctuality boosts credibility and attracts business.

• What are the benefits of fleet inventory management?

  Many factors are involved in fleet management, from driver training to accident reporting.

  By having a system that is solely dedicated to fleet inventory management, your business will never be short of the resources necessary to maintain your everyday operations. It helps you address inventory-related concerns before they arise.

• What does a fleet inventory manager do?

  A fleet inventory manager is essentially in charge of parts and vehicle acquisition. They are tasked to forecast how many vehicles a fleet needs and what parts should be kept in stock for smooth operations. They’re also in charge of tracking fleet vehicle lifecycles and preparing a cost-efficient acquisition plan.

• What is fleet inventory management?

  Fleet inventory management is the process of managing all inventory and maintenance concerns to maintain a smoothly sailing business. It aims to minimise delays and increase productivity. Proper fleet inventory management also prevents most foreseeable concerns, resulting in greater operational efficiency.

• In what other ways can it improve fleet management operations for my business?

  There’s more to the software than reporting accidents and tracking maintenance services for your fleet. It suggests actionable information that increases operational efficiency. You can identify the most common risks and causes, then address them in future driver training sessions.

  This foresight boosts the safety and efficiency of your team in the long run.

• How do I track the status of accidents through the accident management system?

  The vehicle accident management software provides full visibility of every road accident reported by your team members. You can pull up the software on any computer or mobile device to track and review the status of any accident within your organisation.

  The software also gives you the option of receiving notifications on the progression of each road accident, from the initial report to vehicle repair completion.

• How do I report accidents from the field using the accident management software?

  The software is available on any mobile device. Members of your team can easily report accidents directly from the field. They can install the software on their mobile device to capture and process relevant data like accident time, photos and details of any damages and possible reasons for the incident.

  The accident management software also records third-party details that can support your claims and risk management solutions.

• Is vehicle accident management software a cost-effective solution?

  The software lets you prepare purchase orders for vehicle and equipment parts without a hitch. It also keeps track of warranties that could help you minimise repair and maintenance costs. You can use it to store vehicle-related records, too, so you can address each one’s concerns before it escalates.

  Overall, the software contributes to lower operational costs.

• How does fleet accident management software reduce downtime?

  The software lets you track the servicing and repair history of your fleet vehicles, assets and equipment.

  It also allows you to plan repairs and routine maintenance ahead of time, giving your team full visibility of the schedule. As a result, you can schedule the rotation of your vehicles or equipment while some are temporarily unavailable. This effectively keeps your operations going without unexpected interruptions.