Driving Efficiency and Streamlining Operations: PTR's Transformation with FleetWave

Industry: Manufacturing

Fleet Size: 10,000 + Vehicles

Region: Indiana, United States

Customer Since: 2023

Products Used: FleetWave

Background

Premier Truck Rental (PTR) is a family-owned business in Fort Wayne, Indiana, offering customizable truck and trailer rentals for industries like construction, utilities, and telecommunications. Their fleet includes service trucks, dump trucks, flatbeds, and more, with options for upfitting and added equipment such as trailers. Known for flexibility and excellent customer service, PTR provides tailored rental solutions to meet short- and long-term project needs across the U.S.

We spoke with Jill Porter, Director of Continuous Improvement at PTR, to discuss their journey with FleetWave so far.

Challenges

As PTR expanded, managing their growing fleet and operational processes became increasingly complex. They needed a comprehensive solution to handle everything from supply chain logistics to maintenance tracking, all while reducing manual tasks and improving efficiency.

Our Solution

In 2023, PTR embarked on their FleetWave implementation journey, seeking a comprehensive solution to streamline their growing operational demands. Jill explained, “We wanted to find a purpose-built fleet management solution to house all of our needs. From supply chain to logistics to all of our maintenance processes where we could track everything.” FleetWave stood out as the ideal platform, offering a centralized system capable of integrating various operational areas. This would allow PTR to manage and monitor all aspects of their fleet within a single platform, ensuring greater control, visibility, and efficiency across their operations. By unifying these processes, PTR aimed to reduce manual data handling and improve decision-making through real-time insights.

Impact

PTR selected FleetWave primarily because of its exceptional configuration capabilities. Jill explained, “We chose FleetWave really due to its high configuration capabilities. It was a solution where we could bring all of our operational processes and procedures into one consolidated platform and eliminate a lot of manual processes.” This consolidation was crucial for PTR, as it helped streamline their workflows and reduce the inefficiencies caused by fragmented systems and manual data entry.

Jill highlighted the broader impact on team productivity, saying, “As we work to provide better solutions for productivity for our team, FleetWave allows us to do that.” By automating routine tasks and centralizing data, PTR’s staff is now able to focus on more strategic, value-added activities, rather than being bogged down by administrative tasks. The improved visibility into fleet performance and maintenance schedules also allows the team to make more informed, proactive decisions, further driving efficiency across the business.

Conclusion

By implementing FleetWave, PTR has successfully transformed the way they manage their growing fleet and operational processes. The solution’s flexibility and configurability continue to empower their team, providing greater control, visibility, and efficiency.

The system’s ability to adapt and grow alongside PTR ensures that as their needs evolve, FleetWave will remain an integral part of their operations.