{"id":9274,"date":"2023-08-01T14:47:55","date_gmt":"2023-08-01T13:47:55","guid":{"rendered":"https:\/\/www.chevinfleet.com\/en-us\/?page_id=9274"},"modified":"2025-07-11T10:58:44","modified_gmt":"2025-07-11T09:58:44","slug":"ask-the-expert","status":"publish","type":"page","link":"https:\/\/www.chevinfleet.com\/en-us\/ask-the-expert\/","title":{"rendered":"Ask the Expert"},"content":{"rendered":"<section  class=\"c-page-header page-header content-section content-section--dark content-section--curved\">\n    <div class=\"container container--small u-text-center\">\n                    <h1>Ask the Expert<\/h1>\n                            <p>Book 1-1 sessions with our product experts, available to all FleetWave users.<\/p>\n                \n    <\/div>\n    <\/section>\n\n\n<section  class=\"content-section animated fadeInUp\" >\n    <div class=\"container container--small  user-content fadeInUp__1\">\n        <p>Our\u00a0<em>\u201cAsk the Expert\u201d<\/em>\u00a0series, available to all FleetWave users ensures customers are making the most out of their systems.<\/p>\n<p>Using experience of the fleet industry, and collective understanding of our broad client base we are able to share best practice advice, and also some handy hints and tips on how to get the best out of your <a href=\"https:\/\/www.chevinfleet.com\/en-us\/products\/fleetwave\/\" target=\"_blank\" rel=\"noopener\">FleetWave solution<\/a>. This can include improving workflows, advice on integration and exception management reporting.<\/p>\n\n    <\/div>\n<\/section>\n\n\n<section  class=\"c-video-block video-block content-section \">\n<div class=\"container container--small container--no-pad-mobile animated fadeInUp\">\n                <div class=\"video-block__frame fadeInUp__2\">\n            <div data-idthumbnail=\"1543374805\" class=\"video-block__thumbnail video-block__thumbnail--880363442\"><\/div>\n            <style>\n    @media (min-width: 1440px) {\n        .video-block__thumbnail--880363442 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/11\/15090653\/Ask-the-Expert-Graphic-1.jpg);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 1440px) {\n        .video-block__thumbnail--880363442 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/11\/15090653\/Ask-the-Expert-Graphic-1.jpg);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 768px) {\n        .video-block__thumbnail--880363442 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/11\/15090653\/Ask-the-Expert-Graphic-1-1040x500.jpg);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 360px) {\n        .video-block__thumbnail--880363442 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/11\/15090653\/Ask-the-Expert-Graphic-1-520x333.jpg);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n<\/style>            <iframe loading=\"lazy\"\n              data-idvideo=\"1543374805\"\n              class=\"video-block__player\"\n              width=\"560\"\n              height=\"315\"\n              src=\"https:\/\/www.youtube.com\/embed\/aGkR62-yN3Y\"\n              frameborder=\"0\"\n              allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\"\n              allowfullscreen=\"allowfullscreen\"><\/iframe>\n            <button id=\"play\" class=\"video-block__button\" data-behaviour=\u201dvideo-block\u201d data-id=\"1543374805\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"124\" height=\"124\" viewBox=\"0 0 124 124\"><g data-name=\"Group 488\" transform=\"translate(-621 -1247)\"><circle data-name=\"Ellipse 1766\" cx=\"53\" cy=\"53\" r=\"53\" transform=\"translate(630 1256)\" fill=\"#e6283e\"\/><path data-name=\"Path 259\" d=\"M7867.7,10982.439l45.031,26.061-45.031,26.031Z\" transform=\"translate(-7201.086 -9699.613)\" fill=\"none\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\/><g data-name=\"Ellipse 1767\" transform=\"translate(621 1247)\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><circle cx=\"62\" cy=\"62\" r=\"62\" stroke=\"none\"\/><circle cx=\"62\" cy=\"62\" r=\"61\"\/><\/g><\/g><\/svg>\n                <p><\/p>\n            <\/button>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section  class=\"content-section animated fadeInUp\" >\n    <div class=\"container container--small  user-content fadeInUp__1\">\n        <p>Every two weeks customers can book a free 30-minute, 1-1 video call with one of our experienced product experts.<\/p>\n<p>These sessions are ideal for:<\/p>\n<p>\u2013 Learning to navigate and optimise our FleetWave platform<br \/>\n\u2013 Advice on reporting and customisation<br \/>\n\u2013 Troubleshooting minor errors within FleetWave<\/p>\n\n    <\/div>\n<\/section>\n\n\n<section  class=\"c-quote quote content-section--no-pad quote--no-image content-section\">\n    \n    <div class=\"container container--small quote__wrapper animated fadeInUp\">\n        \n        <div class=\"quote__content\">\n            \n                        <h3 class=\"u-bold fadeInUp__1\">Not only did I get the answer I needed for my request, but I also received related bonus tips that will help us in the future. 11\/10 I\u2019m thrilled it\u2019s being offered and intend to use it again.<\/h3>\n                        \n            <p class=\"u-red fadeInUp__2\"><strong>Meaghan Morgan<\/strong><br>NES Power<\/p>\n\n        <\/div>\n        \n        <div class=\"quote__image animated fadeInUp__3\">\n          \n          <img decoding=\"async\" src=\"\" alt=\"\">\n          \n          <img decoding=\"async\" class=\"quote__logo\" src=\"\" alt=\"\">\n        \n        <\/div>\n    \n    <\/div>\n\n<\/section>\n\n\n<section  class=\"c-video-block video-block content-section \">\n<div class=\"container container--small container--no-pad-mobile animated fadeInUp\">\n                <div class=\"video-block__frame fadeInUp__2\">\n            <div data-idthumbnail=\"9328524\" class=\"video-block__thumbnail video-block__thumbnail--1978682049\"><\/div>\n            <style>\n    @media (min-width: 1440px) {\n        .video-block__thumbnail--1978682049 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2025\/07\/11104910\/ATE-Thumbnail.png);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 1440px) {\n        .video-block__thumbnail--1978682049 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2025\/07\/11104910\/ATE-Thumbnail.png);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 768px) {\n        .video-block__thumbnail--1978682049 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2025\/07\/11104910\/ATE-Thumbnail.png);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n    @media (max-width: 360px) {\n        .video-block__thumbnail--1978682049 {\n            background-image: url(https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2025\/07\/11104910\/ATE-Thumbnail-520x333.png);\n            background-size: cover;\n            background-repeat: no-repeat;\n        }\n    }\n<\/style>            <iframe loading=\"lazy\"\n              data-idvideo=\"9328524\"\n              class=\"video-block__player\"\n              width=\"560\"\n              height=\"315\"\n              src=\"https:\/\/www.youtube.com\/embed\/ZKoNzGdgyec\"\n              frameborder=\"0\"\n              allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\"\n              allowfullscreen=\"allowfullscreen\"><\/iframe>\n            <button id=\"play\" class=\"video-block__button\" data-behaviour=\u201dvideo-block\u201d data-id=\"9328524\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"124\" height=\"124\" viewBox=\"0 0 124 124\"><g data-name=\"Group 488\" transform=\"translate(-621 -1247)\"><circle data-name=\"Ellipse 1766\" cx=\"53\" cy=\"53\" r=\"53\" transform=\"translate(630 1256)\" fill=\"#e6283e\"\/><path data-name=\"Path 259\" d=\"M7867.7,10982.439l45.031,26.061-45.031,26.031Z\" transform=\"translate(-7201.086 -9699.613)\" fill=\"none\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\"\/><g data-name=\"Ellipse 1767\" transform=\"translate(621 1247)\" fill=\"none\" stroke=\"#fff\" stroke-width=\"2\"><circle cx=\"62\" cy=\"62\" r=\"62\" stroke=\"none\"\/><circle cx=\"62\" cy=\"62\" r=\"61\"\/><\/g><\/g><\/svg>\n                <p><\/p>\n            <\/button>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section  class=\"content-section animated fadeInUp\" >\n    <div class=\"container container--small  user-content fadeInUp__1\">\n        <p>All customers receive monthly invites to book sessions on a first come, first served basis. If you are a Chevin customer that is not receiving these emails, please contact\u00a0<a class=\"fui-Link ___1eya986 f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1x7u7e9 f10aw75t fsle3fq f17ae5zn\" title=\"mailto:support@chevinfleet.com\" href=\"mailto:support@chevinfleet.com\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Link support@chevinfleet.com\">support@chevinfleet.com<\/a>\u00a0or your customer success manager.<\/p>\n\n    <\/div>\n<\/section>\n\n\n<section  class=\"c-cta-block cta-block content-section\">\n  <div class=\"container u-text-center animated fadeInUp\">\n    \n          <h2 class=\"u-red fadeInUp__1\">Interested in FleetWave?<\/h2>\n    \n    \n          <a class=\"button fadeInUp__3\" href=\"https:\/\/www.chevinfleet.com\/en-us\/products\/fleetwave\/\">LEARN MORE<\/a>\n      <\/div>\n<\/section>\n\n\n<section  class=\"content-section \">\n    \n    <div class=\"container container--small u-text-center animated fadeInUp\">\n        \n                    <h5 class=\"fadeInUp__1\">NEWS<\/h5>\n                            <h3 class=\"fadeInUp__1\"><b>You may also be interested in<\/b><\/h3>\n                                <\/div>\n\n    \n    <div class=\"container container--no-pad fadeInUp__2\">\n        <div class=\"post-type-wrapper\" data-behaviour=\"featured-slider\">\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-exhibit-at-government-fleet-expo-conference-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2026\/03\/13165054\/GFX-440x440.png\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to exhibit at Government Fleet Expo &amp; Conference 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-exhibit-at-eufmc-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2024\/05\/08141118\/Featured-Image-EUFMC-2024-440x440.png\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to Exhibit at EUFMC 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-showcase-latest-innovations-at-the-cv-show-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2026\/01\/04171534\/CV-Show-Event-Team-2025-Cropped-440x440.jpg\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to Showcase Latest Innovations at the CV Show 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                    <\/div>\n    <\/div>\n<\/section>\n<section class=\"c-hr hr content-section u-show-mobile\">\n<div class=\"container\">\n    <hr>\n<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-9274","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ask the Expert | 1-1 Training Sessions | Chevin FleetWave<\/title>\n<meta name=\"description\" content=\"Book 1-1 sessions with our product experts to ensure you are getting the most out of your FleetWave system. Learn more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chevinfleet.com\/en-us\/ask-the-expert\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ask the Expert\" \/>\n<meta property=\"og:description\" content=\"Book 1-1 sessions with our product experts to ensure you are getting the most out of your FleetWave system. 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