{"id":9949,"date":"2024-10-14T10:13:28","date_gmt":"2024-10-14T09:13:28","guid":{"rendered":"https:\/\/www.chevinfleet.com\/en-us\/?post_type=case-studies&#038;p=9949"},"modified":"2024-10-14T10:18:28","modified_gmt":"2024-10-14T09:18:28","slug":"city-of-ocala-boosts-fleet-efficiency-with-fleetwave-and-technician-app","status":"publish","type":"case-studies","link":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/city-of-ocala-boosts-fleet-efficiency-with-fleetwave-and-technician-app\/","title":{"rendered":"City of Ocala Boosts Fleet Efficiency with FleetWave and Technician App"},"content":{"rendered":"<section  class=\"content-section animated fadeInUp\" >\n    <div class=\"container container--small  user-content fadeInUp__1\">\n        <p><strong>Industry:\u00a0<\/strong>Government<\/p>\n<p><strong>Fleet Size:<\/strong>\u00a02,200+<\/p>\n<p><strong>Region:\u00a0<\/strong>Florida, USA<\/p>\n<p><strong>Customer Since:\u00a0<\/strong>2016<\/p>\n<p><strong>Products Used:<\/strong>\u00a0FleetWave, FleetWave Technician App<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Background<\/strong><\/h3>\n<p>The\u00a0<a href=\"https:\/\/www.ocalafl.gov\/\">City of Ocala<\/a>, located in central Florida, is a government organization that oversees the administration of the city\u2019s services and infrastructure. With a population of over 60,000, Ocala serves as the county seat of Marion County and plays a key role in regional governance. The city government manages essential services such as public safety, utilities, parks and recreation, and economic development to improve residents\u2019 quality of life and support the growing local economy.<\/p>\n<p>We interviewed Suzanne Kendall, Senior System Analyst, about the impact the\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">FleetWave<\/a>\u00a0has had on their fleet efficiency.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" id=\"801750689\" style=\"-webkit-font-smoothing: antialiased; font-family: effra, sans-serif; box-sizing: border-box; border: 0px; display: block;\" title=\"City of Ocala Video Testimonial\" src=\"https:\/\/www.youtube.com\/embed\/ZABdOacys5Y?feature=oembed&amp;enablejsapi=1&amp;origin=https:\/\/www.chevinfleet.com\" width=\"500\" height=\"281\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-cli-class=\"cli-blocker-script\" data-cli-label=\"Youtube embed\" data-cli-script-type=\"advertisement\" data-cli-block=\"true\" data-cli-block-if-ccpa-optout=\"false\" data-cli-element-position=\"body\" data-cli-placeholder=\"Accept &lt;a class='cli_manage_current_consent' tabindex='0'&gt;Advertisement&lt;\/a&gt; cookies to view the content.\" data-cli-src=\"https:\/\/www.youtube.com\/embed\/ZABdOacys5Y?feature=oembed&amp;enablejsapi=1&amp;origin=https:\/\/www.chevinfleet.com\" data-gtm-yt-inspected-10=\"true\" data-sleek-frame-id=\"0857ae3a-5b23-4517-b9cb-a42b320ca60a\" data-mce-fragment=\"1\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Our Solution<\/strong><\/h3>\n<p>In 2016, the City of Ocala implemented\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">our FleetWave system<\/a>\u00a0to enhance the management of their fleet.\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">FleetWave<\/a>\u00a0now supports over 2,200 vehicles and small equipment, ranging from large service vehicles to lawn mowers and weed whackers. Suzanne highlights the significance of the system, stating:\u00a0<em>\u201cWe maintain everything within the city, and it\u2019s a government agency, so we are very transparent on what we do within the city.\u201d<\/em><\/p>\n<p>This highlights how\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">FleetWave<\/a>\u00a0plays a crucial role in keeping the City of Ocala\u2019s essential services running smoothly, ensuring that their fleet remains dependable as they carry out critical city functions.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Impact<\/strong><\/h3>\n<p>The introduction of\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">FleetWave<\/a>\u00a0has brought about significant improvements in efficiency for both technicians and fleet administration at the City of Ocala. According to Suzanne Kendall,\u00a0<em>\u201cFleetWave has been very efficient for the technicians and for the fleet administration for the City of Ocala, to streamline the processes and the billing of all the departments on a monthly basis.\u201d<\/em>\u00a0This streamlining has made day-to-day operations more manageable, allowing the fleet team to focus on essential tasks without getting bogged down by manual processes.<\/p>\n<p>Technicians have particularly appreciated how the\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave-technician\/\">FleetWave Technician App<\/a>\u00a0has simplified their workflow. Suzanne adds,\u00a0<em>\u201cTechnicians like the fact that they can order the parts, send it off to the department and then just walk over and go, hey, give it to me.\u201d\u00a0<\/em>This seamless integration between different parts of the operation has led to quicker turnaround times and better communication between teams.<\/p>\n<p>Furthermore, the billing processes within the fleet department have also improved. Suzanne emphasizes the benefits for internal financial operations. When asked about the primary benefit of FleetWave, Suzanne noted,\u00a0<em>\u201cBetter billing processes for the fleet department to bill work and fuel back to the departments within the city.\u201d<\/em>\u00a0This has ensured accurate and timely billing, contributing to the overall efficiency and transparency that the City of Ocala values.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Conclusion<\/strong><\/h3>\n<p>Suzanne Kendall wraps up her experience with high praise for Chevin, highlighting FleetWave\u2019s adaptability:\u00a0<em>\u201cI would definitely recommend Chevin. It\u2019s configurable, and you don\u2019t have to wait for the vendor to make changes to the system. You can have a trained administrator do screen changes and manipulate the view of every screen within the application, and you can add user-defined fields, which is really nice.\u201d<\/em><\/p>\n<p>This flexibility allows the City of Ocala to tailor\u00a0<a href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">FleetWave<\/a>\u00a0to their evolving needs, ensuring it continues to be an efficient and valuable tool for their fleet management operations.<\/p>\n\n    <\/div>\n<\/section>\n\n\n<section  class=\"c-cta-block cta-block content-section\">\n  <div class=\"container u-text-center animated fadeInUp\">\n    \n          <h2 class=\"u-red fadeInUp__1\">Interested in FleetWave?<\/h2>\n    \n    \n          <a class=\"button fadeInUp__3\" href=\"https:\/\/www.chevinfleet.com\/products\/fleetwave\/\">LEARN MORE<\/a>\n      <\/div>\n<\/section>\n\n\n<section  class=\"content-section \">\n    \n    <div class=\"container container--small u-text-center animated fadeInUp\">\n        \n                    <h5 class=\"fadeInUp__1\">NEWS<\/h5>\n                            <h3 class=\"fadeInUp__1\"><b>You may also be interested in<\/b><\/h3>\n                                <\/div>\n\n    \n    <div class=\"container container--no-pad fadeInUp__2\">\n        <div class=\"post-type-wrapper\" data-behaviour=\"featured-slider\">\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-exhibit-at-government-fleet-expo-conference-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2026\/03\/13165054\/GFX-440x440.png\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to exhibit at Government Fleet Expo &amp; Conference 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-exhibit-at-eufmc-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2024\/05\/08141118\/Featured-Image-EUFMC-2024-440x440.png\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to Exhibit at EUFMC 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                            <a class=\"post-type unstyled post-type--transform \" href=\"https:\/\/www.chevinfleet.com\/en-us\/blog\/chevin-fleet-solutions-to-showcase-latest-innovations-at-the-cv-show-2026\/\">\n    <div class=\"post-type__image\">\n                    <img decoding=\"async\" src=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2026\/01\/04171534\/CV-Show-Event-Team-2025-Cropped-440x440.jpg\">\n            <\/div>\n    <div class=\"post-type__content\">\n                <p class=\"post-type__name\"><strong>Chevin Fleet Solutions to Showcase Latest Innovations at the CV Show 2026<\/strong><\/p>\n                <p class=\"post-type__more\">Read more<\/p>\n    <\/div>\n<\/a>\n                    <\/div>\n    <\/div>\n<\/section>\n<section class=\"c-hr hr content-section u-show-mobile\">\n<div class=\"container\">\n    <hr>\n<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>See how the City of Ocala boosted fleet efficiency and cut downtime with Chevin\u2019s FleetWave and Technician App. Explore the full case study.<\/p>\n","protected":false},"featured_media":9863,"menu_order":0,"template":"","case-studies-cats":[54],"class_list":["post-9949","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case-studies-cats-local-government"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.5) - 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