{"id":9533,"date":"2023-10-27T13:56:48","date_gmt":"2023-10-27T12:56:48","guid":{"rendered":"https:\/\/www.chevinfleet.com\/en-us\/?post_type=case-studies&p=9533"},"modified":"2023-10-27T13:57:28","modified_gmt":"2023-10-27T12:57:28","slug":"how-fleetwave-supports-falcks-emergency-services-fleet","status":"publish","type":"case-studies","link":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/","title":{"rendered":"How FleetWave supports Falck\u2019s emergency services fleet"},"content":{"rendered":"
\n
\n

We interviewed Dorota Onisk, Global Applications Manager,\u00a0Falck Global<\/a>\u00a0about her experience using\u00a0FleetWave<\/a>\u00a0to manage over 4,000 emergency services vehicles.<\/p>\n

Falck has four business areas: healthcare, assistance, safety services and emergency services. All of Falck\u2019s activities are directed at preventing accidents and disease, at providing assistance in situations of emergency, accidents or need, and at helping people move on with their lives after illnesses or accidents.<\/p>\n

They have been using FleetWave since 2012 to manage their fleet which supports over 8 million emergency response and healthcare services that are delivered each year.<\/p>\n

 <\/p>\n

https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135419\/Falck.mp4<\/a><\/video><\/div>\n

 <\/p>\n

Could you explain a bit about what your company does?<\/strong><\/p>\n

\u201cWe are doing the emergency, and we also do the patient transport. But it\u2019s not the only thing that we are doing at Falck. The Falck history is back to the fire services, that\u2019s how it all started over 100 years ago. So we also have the fire business is mostly industrial fire, and we also do roadside assistance.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

What is your fleet size?<\/strong><\/p>\n

\u201cIn FleetWave we have around 4,000 vehicles, but it\u2019s mostly ambulance.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

How does your fleet of vehicles enable your success?<\/strong><\/p>\n

\u201cI guess being able to track maintenance, to make sure we do all the services on time. Before we implemented FleetWave it was really difficult to keep all this data in one place, and all the countries were doing things in Excel. So having everything in one system really helps a lot.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

What are some of the specific challenges of running a fleet in your industry?<\/strong><\/p>\n

\u201cTo have the correct mileage, to make sure that we have data on a the daily or at least regular basis in the system, so we can keep track of necessary repairs and services.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

How has FleetWave helped overcome the challenges you were experiencing?<\/strong><\/p>\n

\u201cThat was a great improvement, we used to do the paper based daily checks, we used to do paper accident reporting, and now we do have the Driver Advanced App set up for daily process for both PTS (Patient Transport Services) drivers, for ambulance drivers where they can report the daily checks, that\u2019s the first part of the day and then they can also report all the defects during the day. And if there is an accident, we have the form to actually fill in all the details about the accident that can go directly to the claims team where it is handled accordingly.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

What features do you use most in FleetWave?<\/strong><\/p>\n

\u201cI think that would be the work orders. That\u2019s the huge part of the daily work of our fleet managers across the globe, but also the daily checks.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

What is the primary benefit that you have received from FleetWave?<\/strong><\/p>\n

\u201cDefect reporting, I would say that\u2019s the improvement, because we used to have different systems where the crews were able to report incidents and now, you know, we have it all in FleetWave. We don\u2019t do double work, for example, from the quality management system to FleetWave or from any other source.\u201d<\/em><\/p>\n

\u00a0<\/em><\/p>\n

Why would you recommend Chevin?<\/strong><\/p>\n

\u201cI think the customer support is the part that I like the most. Any time ever anything goes wrong I can reach directly to the support team, and also having the experts available, we can ask the questions, we can ask how we can improve the operational work, that\u2019s super important. Also to have the insights how other customers are dealing with the same issues, it adds great value for us.\u201d<\/em><\/p>\n\n <\/div>\n<\/section>\n\n\n

\n
\n \n

Interested in FleetWave?<\/h2>\n \n \n LEARN MORE<\/a>\n <\/div>\n<\/section>\n\n\n
\n \n
\n \n
NEWS<\/h5>\n

You may also be interested in<\/b><\/h3>\n <\/div>\n\n \n
\n
\n \n
\n \n <\/div>\n
\n

Chevin Fleet Solutions to exhibit at Government Fleet Expo & Conference 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n \n

\n \n <\/div>\n
\n

Chevin Fleet Solutions to Exhibit at EUFMC 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n \n

\n \n <\/div>\n
\n

Chevin Fleet Solutions to Showcase Latest Innovations at the CV Show 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n <\/div>\n <\/div>\n<\/section>\n

\n
\n
\n<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"

We interviewed Dorota Onisk, Global Applications Manager,\u00a0Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles. They have been using FleetWave since 2012 to manage their fleet which supports over 8 million emergency response and healthcare services that are delivered each year.<\/p>\n","protected":false},"featured_media":9538,"menu_order":0,"template":"","case-studies-cats":[62],"class_list":["post-9533","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case-studies-cats-emergency-services"],"acf":[],"yoast_head":"\nHow FleetWave supports Falck\u2019s emergency services fleet - Chevin - US and Canada<\/title>\n<meta name=\"description\" content=\"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How FleetWave supports Falck\u2019s emergency services fleet\" \/>\n<meta property=\"og:description\" content=\"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/\" \/>\n<meta property=\"og:site_name\" content=\"Chevin - US and Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-27T12:57:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"864\" \/>\n\t<meta property=\"og:image:height\" content=\"486\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/\",\"url\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/\",\"name\":\"How FleetWave supports Falck\u2019s emergency services fleet - Chevin - US and Canada\",\"isPartOf\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg\",\"datePublished\":\"2023-10-27T12:56:48+00:00\",\"dateModified\":\"2023-10-27T12:57:28+00:00\",\"description\":\"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage\",\"url\":\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg\",\"contentUrl\":\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg\",\"width\":864,\"height\":486},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.chevinfleet.com\/en-us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How FleetWave supports Falck?…\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/#website\",\"url\":\"https:\/\/www.chevinfleet.com\/en-us\/\",\"name\":\"Chevin - US and Canada\",\"description\":\"Just another site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.chevinfleet.com\/en-us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How FleetWave supports Falck\u2019s emergency services fleet - Chevin - US and Canada","description":"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/","og_locale":"en_GB","og_type":"article","og_title":"How FleetWave supports Falck\u2019s emergency services fleet","og_description":"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.","og_url":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/","og_site_name":"Chevin - US and Canada","article_modified_time":"2023-10-27T12:57:28+00:00","og_image":[{"width":864,"height":486,"url":"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/","url":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/","name":"How FleetWave supports Falck\u2019s emergency services fleet - Chevin - US and Canada","isPartOf":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage"},"image":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage"},"thumbnailUrl":"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg","datePublished":"2023-10-27T12:56:48+00:00","dateModified":"2023-10-27T12:57:28+00:00","description":"We interviewed Dorota Onisk, Falck Global\u00a0about her experience using\u00a0FleetWave\u00a0to manage over 4,000 emergency services vehicles.","breadcrumb":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#primaryimage","url":"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg","contentUrl":"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2023\/10\/27135702\/Falck-Vehicle.jpg","width":864,"height":486},{"@type":"BreadcrumbList","@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/how-fleetwave-supports-falcks-emergency-services-fleet\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.chevinfleet.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/"},{"@type":"ListItem","position":3,"name":"How FleetWave supports Falck?…"}]},{"@type":"WebSite","@id":"https:\/\/www.chevinfleet.com\/en-us\/#website","url":"https:\/\/www.chevinfleet.com\/en-us\/","name":"Chevin - US and Canada","description":"Just another site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.chevinfleet.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies\/9533","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies\/9533\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/media\/9538"}],"wp:attachment":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/media?parent=9533"}],"wp:term":[{"taxonomy":"case-studies-cats","embeddable":true,"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies-cats?post=9533"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}