{"id":7930,"date":"2022-08-18T16:45:41","date_gmt":"2022-08-18T15:45:41","guid":{"rendered":"https:\/\/www.chevinfleet.com\/en-us\/?post_type=case-studies&p=7930"},"modified":"2022-08-18T16:49:57","modified_gmt":"2022-08-18T15:49:57","slug":"welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave","status":"publish","type":"case-studies","link":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/","title":{"rendered":"The Welsh Ambulance Service saved 60% on administration costs using FleetWave"},"content":{"rendered":"
\n
\n

We have been working with the\u00a0Welsh Ambulance Services NHS Trust<\/a>\u00a0since 2016 when they first implemented\u00a0FleetWave<\/a>\u00a0to manage their external workshops and supplies.<\/p>\n\n <\/div>\n<\/section>\n\n\n

\n
\n \n <\/div>\n<\/section>\n\n\n
\n
\n

WAST currently have four in-house workshops and a fleet of around 830 vehicles made up of both emergency and non-emergency response vehicles. Typically, the frontline ambulances are Mercedes Sprinters, whilst the Non-Emergency Patient Transport Service is made up of Renault Masters.<\/p>\n

We interviewed Andrew Jones, Regional Fleet Manager in North Wales, to find out how\u00a0FleetWave<\/a>\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.<\/p>\n\n <\/div>\n<\/section>\n\n\n

\n \n
\n \n
\n \n

We are the national ambulance service for the people of Wales and without the fleet, we don\u2019t have a service. The Fleet team literally do provide that, we keep the wheels of the organisation in motion.<\/h3>\n \n

Andrew Jones<\/strong>
Regional Fleet Manager<\/p>\n\n <\/div>\n \n

\n \n \"\"\n \n \"\"\n \n <\/div>\n \n <\/div>\n\n<\/section>\n\n\n
\n
\n

The current world we are in is creating challenges for fleet managers. There are parts and vehicle supply shortages, leading to issues with replacement programs. Andrew states:\u00a0\u201cThe market is being driven up, the cost of fuel is the obvious one, but everything else based on the price of oil has gone up. So, everything\u2019s gone up, The semi-conductor shortage also led to a backlog of parts which required a planned approach to ensure we had the parts ready for when they were needed.\u201d<\/em><\/p>\n

However,\u00a0FleetWave can help you save time, save money, stay compliant and keep your fleet moving<\/a>. Andrew states:\u00a0\u201c<\/strong>It allows us to plan which is fundamental for a fleet manager. It provides me with simple visual tools, we use key performance indicators (KPIs) which are all displayed with simple visuals in the dashboard and all our compliances are there. It\u2019s a great tool.\u201d<\/em><\/p>\n

\u00a0<\/strong><\/p>\n

Increased Workshop efficiency<\/strong><\/h3>\n

The Welsh Ambulance Service has made changes to its servicing regime after\u00a0FleetWave<\/a>\u00a0identified unexpected mileage reports due to the \u00a0increased number of hours vehicles were idling whilst waiting to handover patients at hospitals.<\/p>\n

WAST undertook an investigation into its running hours in addition to mileage for its planned preventative maintenance programme (PPM). After using\u00a0FleetWave<\/a>\u00a0and telemetry data, WAST identified that a change to the PPM was required using a factor of every hour the vehicle is running and miles driven combined. Andrew states:\u00a0\u201dSo, now our frontline ambulances get an oil change every six weeks and that information all came from \u00a0vehicle maintenance history data in FleetWave and our telemetry provider.\u201d<\/em><\/p>\n

 <\/p>\n

Mitigating the Pandemic<\/strong><\/h3>\n

When the pandemic hit it was business as usual for the Fleet Team at WAST, who were labelled as one of the main pillars of response, due to their vital services. Over the last two years, WAST managed to maintain 100% of its Planned Preventative Maintenance (PPM) plan, as per schedule without needing to implement any contingency planning. Andrew states:\u00a0\u201dWe didn\u2019t need to implement any of our contingency plans or change our way of managing at all from a fleet perspective, which means that we haven\u2019t got to try and play catch up now we are coming out of the pandemic. Chevin helped enable this as FleetWave allowed us to forecast what was coming so we could forecast and plan with the data we had.\u201d<\/em><\/p>\n

\u00a0<\/strong><\/p>\n

Streamlining Processes<\/strong><\/h3>\n

Before\u00a0FleetWave<\/a>, regardless of whether a job was completed by a contractor or in-house workshop, a physical job card was raised and sent to the fleet office. However, the reporting was flawed as it was free typed, so reports ended up missing information as the language wasn\u2019t in the computer. To solve this, WAST built its own set of codes using FleetWave.<\/p>\n

Andrew states:\u00a0\u201dNow, if a technician wants to install brake pads, they can use a a tablet and select \u2018brake pads\u2019 as a labour function, which has a code attached. Likewise, if a vehicle goes into the Mercedes dealer, they can\u2019t use their language, they have to pick from our coding on our system, which creates accurate report That was a massive improvement for us, as it allows for accurate reporting and projections for planning.\u201d<\/em><\/p>\n

Previously, paper invoices used to arrive in the fleet office for parts or repairs, and \u00a0the administration team would have to manually assign them to a cost centre and then post them off to the accounts payable team.<\/p>\n\n <\/div>\n<\/section>\n\n\n

\n \n
\n \n
\n \n

We\u2019ve built our FleetWave system to do all the cost centre coding on job cards. We can now run in excess of 100 invoices every day, at the click of a button.<\/h3>\n \n

Andrew Jones<\/strong>
Regional Fleet Manager<\/p>\n\n <\/div>\n \n

\n \n \"\"\n \n \"\"\n \n <\/div>\n \n <\/div>\n\n<\/section>\n\n\n
\n
\n

WAST will also be using our\u00a0FleetWave integrations<\/a>\u00a0to monitor route mileages. Currently they are relying on their Mobile Data Terminal (MDT) and job cards, which are all human interfaces. By using Can Data from the telematics from the vehicle every 12 hours, they will receive accurate vehicle mileage every day as an API that will automatically feed into FleetWave, and take away any human error.<\/p>\n

 <\/p>\n

Greener Fleet Management<\/strong><\/h3>\n

FleetWave enabled WAST\u2019s fleet team to become more sustainable and 99% paper free. Due to the supply chain challenges experienced in the last 12-18 months, WAST needed to optimise the motor vehicle replacement parts that were available to them, and reduce as many unnecessary parts delivery journeys as practicable. The parts and stores function of\u00a0FleetWave provides visibility over all of their stock nationally<\/a>, allowing them to make internal parts transfers. Andrew states:\u00a0\u201dIn the past, we would have been blind to what was on the shelves pan-Wales. We could have had an abundance of a particular part in one location, whilst another location desperately need that part to make a vehicle roadworthy, whereas now we have visuals all over Wales and can get vehicles turned around quickly and more efficiently\u201d<\/em><\/p>\n

 <\/p>\n

Andrew states:\u00a0\u201cHaving used and developed FleetWave over the past six years, we are confident that we can develop it further to assist in managing an emerging electric pool car scheme that will be rolling out pan-Wales in the near future. FleetWave will provide the planning and booking function We\u2019d have the vehicle, maintenance, and insurance data\u00a0 accessible on Fleetwave enabling the drivers to be assigned in and out.\u201d<\/em><\/p>\n

 <\/p>\n

Transitioning to Electric Vehicles<\/strong><\/h3>\n

Fleet managers are facing various challenges with the industry transitioning to electric vehicles. FleetWave is helping WAST prepare for this by providing key metrics. Andrew said:\u00a0\u2018\u2018We\u2019re using the data in FleetWave to set trends because we get the daily, weekly and monthly mileages. We\u2019re going to be using that as part of our business case projection for what size vehicles we will need.\u201d\u00a0<\/em>For the Welsh Ambulance Service, one of its biggest challenges is charger localities and knowing where they are going to need the infrastructure in Wales.\u00a0\u201cThe local bus or transport company will know they are going from A to Z via C, D and F, but the difference for us is that we don\u2019t know when or where our next jobs are coming in.\u201d<\/em><\/p>\n

Some areas in Wales are very rural, with some stations being an hour and a half to a hospital. Andrew states:\u00a0\u201dThe distance from many parts of rural Wales to an Emergency Department can be significant. We need to ensure that there is good charging infrastructure available to charge our vehicles when we need it before we can operate a full EV fleet.\u201d<\/em><\/p>\n

The Welsh Ambulance Service has the\u00a0Welsh Clean Air Plan 2028<\/a>\u00a0as its target. They have just\u00a0invested in 23 plug-in hybrid cars,<\/a>\u00a0the Trust is believed to be one of the first emergency services in the UK to do this and their next step will be transitioning to the full EV car. Andrew states:\u00a0\u201cWe know we\u2019re going to have difficulties going to full EV and achieving the dates set, but we are making small steps. We are already using FleetWave for mileage trends, usage reports, and maintenance requirements. This data is the basis for our business cases going forward, to allow us to demonstrate the need for additional capital money.\u201d<\/em><\/p>\n\n <\/div>\n<\/section>\n\n\n

\n \n
\n \n
RESOURCES<\/h5>\n

You may also be interested in<\/b><\/h3>\n <\/div>\n\n \n
\n
\n \n
\n \n <\/div>\n
\n

Chevin Fleet Solutions to exhibit at Government Fleet Expo & Conference 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n \n

\n \n <\/div>\n
\n

Chevin Fleet Solutions to Exhibit at EUFMC 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n \n

\n \n <\/div>\n
\n

Chevin Fleet Solutions to Showcase Latest Innovations at the CV Show 2026<\/strong><\/p>\n

Read more<\/p>\n <\/div>\n<\/a>\n <\/div>\n <\/div>\n<\/section>\n

\n
\n
\n<\/div>\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"

We interviewed Andrew Jones, Regional Fleet Manager in North Wales, to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","case-studies-cats":[62],"class_list":["post-7930","case-studies","type-case-studies","status-publish","hentry","case-studies-cats-emergency-services"],"acf":[],"yoast_head":"\nThe Welsh Ambulance Service saved 60% on administration costs using FleetWave - Chevin - US and Canada<\/title>\n<meta name=\"description\" content=\"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Welsh Ambulance Service saved 60% on administration costs using FleetWave\" \/>\n<meta property=\"og:description\" content=\"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/\" \/>\n<meta property=\"og:site_name\" content=\"Chevin - US and Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-18T15:49:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/08\/18155642\/WAST-Case-Study.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"992\" \/>\n\t<meta property=\"og:image:height\" content=\"621\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/\",\"url\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/\",\"name\":\"The Welsh Ambulance Service saved 60% on administration costs using FleetWave - Chevin - US and Canada\",\"isPartOf\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/#website\"},\"datePublished\":\"2022-08-18T15:45:41+00:00\",\"dateModified\":\"2022-08-18T15:49:57+00:00\",\"description\":\"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.chevinfleet.com\/en-us\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Studies\",\"item\":\"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Welsh Ambulance Service sa…\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.chevinfleet.com\/en-us\/#website\",\"url\":\"https:\/\/www.chevinfleet.com\/en-us\/\",\"name\":\"Chevin - US and Canada\",\"description\":\"Just another site\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.chevinfleet.com\/en-us\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Welsh Ambulance Service saved 60% on administration costs using FleetWave - Chevin - US and Canada","description":"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/","og_locale":"en_GB","og_type":"article","og_title":"The Welsh Ambulance Service saved 60% on administration costs using FleetWave","og_description":"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.","og_url":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/","og_site_name":"Chevin - US and Canada","article_modified_time":"2022-08-18T15:49:57+00:00","og_image":[{"width":992,"height":621,"url":"https:\/\/chevin-assets.s3.eu-west-1.amazonaws.com\/wp-content\/uploads\/sites\/3\/2022\/08\/18155642\/WAST-Case-Study.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/","url":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/","name":"The Welsh Ambulance Service saved 60% on administration costs using FleetWave - Chevin - US and Canada","isPartOf":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/#website"},"datePublished":"2022-08-18T15:45:41+00:00","dateModified":"2022-08-18T15:49:57+00:00","description":"We interviewed Andrew Jones, Regional Fleet Manager to find out how\u00a0FleetWave\u00a0has enabled the Welsh Ambulance Service to make a year-on-year saving on procurement and administration, streamline their fleet management processes and reduce their environmental impact.","breadcrumb":{"@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/welsh-ambulance-service-saves-60-on-administration-costs-with-fleetwave\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.chevinfleet.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Case Studies","item":"https:\/\/www.chevinfleet.com\/en-us\/case-studies\/"},{"@type":"ListItem","position":3,"name":"The Welsh Ambulance Service sa…"}]},{"@type":"WebSite","@id":"https:\/\/www.chevinfleet.com\/en-us\/#website","url":"https:\/\/www.chevinfleet.com\/en-us\/","name":"Chevin - US and Canada","description":"Just another site","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.chevinfleet.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies\/7930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies"}],"about":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/types\/case-studies"}],"version-history":[{"count":0,"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies\/7930\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/media?parent=7930"}],"wp:term":[{"taxonomy":"case-studies-cats","embeddable":true,"href":"https:\/\/www.chevinfleet.com\/en-us\/wp-json\/wp\/v2\/case-studies-cats?post=7930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}