{"id":2280,"date":"2021-01-25T16:04:00","date_gmt":"2021-01-25T16:04:00","guid":{"rendered":"https:\/\/www.chevinfleet.com\/en-au\/?p=2280"},"modified":"2023-02-17T10:55:12","modified_gmt":"2023-02-17T10:55:12","slug":"how-workshop-managers-can-improve-technician-performance","status":"publish","type":"training","link":"https:\/\/www.chevinfleet.com\/en-au\/learning-zone\/how-workshop-managers-can-improve-technician-performance\/","title":{"rendered":"4 Ways Workshop Managers Can Improve Technician Performance"},"content":{"rendered":"
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Improving technician performance is key for workshop managers to improve efficiency.<\/strong><\/h3>\n

But just how can you achieve this?\u00a0We consider four key areas that can help\u2026<\/p>\n

You may think that fuel is your highest single fleet expense, but ask any workshop manager and they\u2019ll probably tell you otherwise. Often technicians and other personnel top their budget costs.<\/p>\n

Within fleet workshops, your people may generate the biggest overall cost line, but they are the most valuable resource at a manager\u2019s disposal too. Their performance is an essential element in creating an efficient, productive and cost-effective operation.<\/p>\n

So, how can you improve a technician\u2019s performance to\u00a0improve workshop efficiency<\/a>?<\/p>\n

Here are four ways that workshop managers can achieve this.<\/p>\n

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1. Having the right people<\/strong><\/h3>\n

It sounds obvious doesn\u2019t it? But having experienced and knowledgeable technicians puts your workshop in a much better position to perform efficiently and productively.\u00a0Whilst recruiting qualified technicians remains an ongoing challenge for businesses<\/a>, we think that putting extra effort in to attract the right people pays dividends in higher shop throughput, fewer repeat repairs and reduced asset downtime and maintenance costs.<\/p>\n

We also believe that on-going training is a worthwhile investment and one that pays off through overall better performance. Take advantage of readily available training programs offered by vehicle, component, tool and equipment suppliers as these can yield significant long-term benefits for any workshop.<\/p>\n

Another proven retention approach is to recognise technician performance with advancement opportunities. Industry programs such as the\u00a0 Certificate in Light Vehicle Mechanical Technology\u00a0<\/a>provide pathways for mechanics to progress their training and skills.\u00a0<\/strong><\/p>\n

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2. Outfitting workshops for success<\/strong><\/h3>\n

Don\u2019t overlook the basics \u2013 spending time on some basic \u2018housekeeping\u2019 activities will pay dividends. Ask yourself the following questions to see if you can make easy wins\u2026<\/p>\n